If you’re a fan of hearty sandwiches piled high with fresh ingredients, chances are you’ve enjoyed a meal at Firehouse Subs. Known for its bold flavors and firehouse-themed dining experience, this restaurant chain has built a loyal following across the U.S. But what makes Firehouse Subs stand out even more is its dedication to customer feedback.

Through firehouseListens, the official Firehouse Subs Survey, customers can share their thoughts, suggest improvements, and even earn rewards.
What is firehouseListens?
firehouseListens is the official online survey platform where Firehouse Subs customers can provide honest feedback about their dining experiences. The goal is simple: listen to customers and use their input to improve food quality, staff service, and overall satisfaction.
Whether you want to praise the delicious meatball sub or suggest quicker service during the lunch rush, firehouseListens is your chance to be heard. Firehouse Subs values every opinion and strives to make each visit better than the last.

How to Participate in the Firehouse Subs Survey
Taking the survey is quick and easy. Here’s how it works:
- Visit the official firehouseListens website.
- Enter the details from your recent Firehouse Subs receipt-survey code, store number, and visit date.
- Answer a short series of questions about your dining experience, including food quality, staff friendliness, and restaurant cleanliness.
- Submit your responses and receive a validation code.
The whole process usually takes just 5–7 minutes. It’s a small investment of time that gives you a direct voice in shaping Firehouse Subs’ service.
Rewards for Completing firehouseListens
Of course, Firehouse Subs doesn’t just ask for your feedback-they reward you for it! Customers who complete the Firehouse Subs Survey are often given:
- A free medium drink on their next visit.
- Special discounts or promotional offers.
These rewards may vary depending on the current campaign, but they always add a little extra flavor to your next meal.

Eligibility & Rules
Before participating, keep these basic requirements in mind:
- You must have a valid purchase receipt.
- The survey is typically open to customers aged 18 and older.
- Each receipt can only be used for one survey entry.
- The program is usually limited to U.S. residents.
These rules ensure that the survey stays fair and reflects genuine customer experiences.

Why Your Feedback Matters
At Firehouse Subs, your opinion truly counts. Every survey response is carefully reviewed to identify areas for improvement and opportunities to delight customers. For example:
- If many customers suggest fresher toppings, Firehouse Subs can adjust supply management.
- If service speed is a concern, staff can receive extra training.
- Positive feedback highlights what’s working well and encourages employees to keep it up.
By completing firehouseListens, you’re helping Firehouse Subs grow stronger and deliver the high-quality experience you expect.
Firehouse Subs Survey FAQ
Q1. What is firehouseListens?
A: It’s the official Firehouse Subs customer survey designed to gather feedback.
Q2. Where can I take the Firehouse Subs Survey?
A: On the firehouseListens website, using your purchase receipt.
Q3. What rewards do I get?
A: Typically, you’ll receive a free medium drink or other promotional offers.
Q4. Do I need a receipt to participate?
A: Yes, a valid receipt with a survey code is required.
Q5. How long does the survey take?
A: About 5–7 minutes.
Q6. Can I use multiple receipts?
A: Yes, but each receipt only allows one entry.
Conclusion
The firehouseListens survey is more than just a feedback form-it’s your chance to make dining at Firehouse Subs even better while enjoying a tasty reward in return. By spending just a few minutes online, you can help improve food quality, service speed, and overall customer satisfaction.
So next time you grab your favorite sub, don’t throw away that receipt! Use it to participate in the Firehouse Subs Survey, share your experience, and claim your reward. After all, your feedback is what keeps Firehouse Subs fired up and ready to serve you better.