If you’re a regular shopper at Dollar General, you already know how much this store matters to everyday life in America. With more than 19,000 stores nationwide, Dollar General offers affordable essentials, convenient locations, and a commitment to customer satisfaction.
But did you know that your shopping experience could also lead to exciting rewards? Through DGCustomerFirst.com, Dollar General invites you to share your feedback and get rewarded with discount coupons and a chance to win $100 gift cards in monthly sweepstakes.
This comprehensive guide covers everything you need to know about the DGCustomerFirst survey how to participate, the benefits, terms and conditions, troubleshooting tips, rewards, and more. Whether you’re new to the survey or looking to improve your chances of winning, this article will walk you through every step.
What Is DGCustomerFirst.com?
DGCustomerFirst.com is Dollar General’s official online customer feedback platform. It’s designed to gather real opinions from shoppers about their recent store visits, covering aspects like product quality, store cleanliness, staff behavior, and overall satisfaction. In return, participants get a chance to win gift cards and enjoy exclusive rewards.
The survey is part of Dollar General’s mission to improve its customer service and shopping experience. Every response helps the company identify areas for improvement, tailor its services, and deliver more value to shoppers.
How to Participate in the DGCustomerFirst.com Survey
Taking part in the DGCustomerFirst survey is quick and straightforward. All you need is a purchase receipt from any Dollar General store and a few minutes of your time. Here’s how you can participate:
- Visit the Official Survey Site
Go to www.DGCustomerFirst.com on your browser. - Choose Your Language
Select English or Spanish, whichever you’re most comfortable with. - Enter the Survey Code
Find the 15 digit survey code printed on your Dollar General receipt and enter it on the survey homepage. - Answer the Survey Questions
You’ll be asked questions about your shopping experience, including store layout, staff behavior, product variety, and checkout process. Be honest and detailed in your responses. - Submit Your Contact Details
At the end of the survey, you’ll need to provide contact information so you can be entered into the monthly sweepstakes draw. - Submit and Finish
Click “Submit” to complete the survey. It typically takes about 5-7 minutes to finish.
Once submitted, you’ll automatically be entered into the Dollar General sweepstakes, where you could win one of several $100 gift cards.
Different Ways to Take the DGCustomerFirst.com Survey
Dollar General offers multiple ways to participate in the survey, making it easy for shoppers to share their feedback:
Online at DGCustomerFirst.com
- The most common and convenient method is completing the survey online. After making a purchase, use the code from your receipt to log in and answer the questions. This method ensures your automatic entry into the sweepstakes.
Using the Mobile App
- The Dollar General app includes survey integration, making it even easier to participate. Users can scan their receipt’s survey code directly through the app and complete the survey in just a few taps. Push notifications also remind you to participate before your code expires.
Customer Support Assistance
If you experience technical issues or need help accessing the survey, you can email support@dgcustomerfirst.com. A support team member will guide you through the process or help resolve any problems.
These options ensure that everyone whether they prefer a smartphone, tablet, or desktop can take part and make their voice heard.
Benefits of Participating in DGCustomerFirst.com
Joining the DGCustomerFirst survey isn’t just about sharing feedback it’s also about unlocking real rewards and contributing to a better shopping experience. Here’s what makes participation worthwhile:
Win Monthly Sweepstakes Prizes
- Every completed survey earns you an entry into Dollar General’s monthly sweepstakes. Winners are randomly selected and receive $100 gift cards, which can be used at any Dollar General location.
Contribute to Store Improvements
- Your feedback directly influences the way Dollar General operates. From store cleanliness and inventory management to staff training and new product selections, your opinions help shape a better shopping experience.
Receive Discount Coupons
- Some survey participants receive exclusive coupon codes after completing the survey. These often include $3 off a $10 purchase, helping you save on future visits.
Unlock Exclusive App Offers
By actively participating, you can also gain access to exclusive deals and coupons on the Dollar General mobile app. These personalized offers make every shopping trip more rewarding.
In short, DGCustomerFirst.com gives you the opportunity to save money, win prizes, and influence the shopping experience in your local store.
Terms and Conditions of the DGCustomerFirst.com Survey
Before participating, it’s important to understand the official rules and eligibility requirements. Here are the key terms and conditions:
- Eligibility: Only legal residents of the 50 United States or the District of Columbia who are 18 years or older are eligible.
- Purchase Requirement: A purchase receipt with a valid survey code is needed to enter online. (Some sweepstakes also allow mail-in entries without a purchase.)
- Entry Limit: Typically, one entry per person or household per sweepstakes period is allowed.
- Employee Restrictions: Employees of Dollar General, their immediate families, and anyone associated with the sweepstakes administration are not eligible.
- Survey Code Validity: Survey codes usually expire 7 days from the purchase date.
- Winner Selection: Winners are chosen randomly and notified via email or phone.
- Consent: By participating, you agree to allow Dollar General to use your feedback for improvement purposes.
Understanding these rules ensures that your entry is valid and that you’re eligible to win.
Importance of the DGCustomerFirst Survey Code
Your survey code is the key to accessing the DGCustomerFirst.com platform. It’s a unique 15 digit number printed on your Dollar General receipt and connects your feedback to a specific purchase.
Here’s what you should know about it:
- Expiration: The survey code expires after 7 days, so be sure to complete the survey promptly.
- Single Use: Each code can only be used once.
- Accuracy: Enter the code exactly as printed any errors could prevent you from accessing the survey.
Always double check your receipt before discarding it. Without the survey code, you won’t be able to participate online.
DGCustomerFirst.com Sweepstakes Program
One of the most exciting parts of the DGCustomerFirst survey is the monthly sweepstakes, giving customers a chance to win valuable prizes simply by sharing their opinions.
- Eligibility: Must be a legal U.S. resident and 18 years or older.
- Prizes: Winners can receive $100 Dollar General gift cards, which can be redeemed in stores but not for cash.
- Number of Winners: A set number of winners are selected each month through a computerized random drawing.
- Odds of Winning: The odds depend on the total number of eligible entries received.
- Winner Notification: Winners are typically notified within two weeks after the sweepstakes period ends.
Participating is simple complete the survey, enter your contact details, and wait for the drawing. With consistent participation, your chances of winning improve.
Rewards After Completing the DGCustomerFirst Survey
Taking the DGCustomerFirst survey comes with both instant rewards and potential prizes:
- Discount Coupons: Many participants receive coupon codes after completing the survey. One common offer is $3 off a $10 purchase.
- VIP App Access: Gain access to special offers and personalized deals on the Dollar General app.
- Sweepstakes Entry: Every completed survey gives you a chance to win one of the $100 gift cards.
- Surprise Offers: Some participants may receive additional surprise discounts delivered to the email address they provided.
These rewards make the short time spent completing the survey well worth it.
Customer Support for DGCustomerFirst.com
Dollar General offers several ways for customers to get help with the DGCustomerFirst survey:
- Phone Support: Call 615-855-4000 for assistance.
- Email Support: Contact support@dgcustomerfirst.com for help with survey issues.
- Mail: Dollar General, 100 Mission Ridge, Goodlettsville, TN 37072, USA.
- Social Media: Reach out through the official Dollar General accounts on Twitter or Facebook.
Support staff are trained to handle survey related questions, technical issues, and general inquiries about Dollar General services.
About Dollar General
Founded in 1939, Dollar General has grown from a single store in Kentucky to one of the largest discount retailers in the United States. Known for its distinctive yellow and black branding, it operates more than 19,000 stores across the country.
Dollar General focuses on providing affordable essentials from groceries and cleaning supplies to clothing and seasonal goods. Its stores are designed for convenience, with quick checkouts, self-service kiosks, and extended hours.
The company also plays a significant role in supporting communities. Through the Dollar General Literacy Foundation, it funds educational initiatives and literacy programs nationwide. As a major employer, it provides jobs and opportunities in areas that might otherwise lack retail options.
Despite facing challenges like limited fresh produce in some locations, Dollar General continues to evolve and expand, exploring new product lines and improving employee benefits. Its commitment to affordability, convenience, and community impact remains at the heart of its mission.
Conclusion on DGCustomerFirst
Participating in the DGCustomerFirst.com survey is a simple and rewarding way to share your thoughts with Dollar General. Your feedback helps improve store operations, enhances your future shopping experiences, and gives you the chance to win exciting rewards like $100 gift cards.
With multiple ways to participate, easy to follow steps, and valuable perks, there’s no reason not to join in. Whether you’re a frequent shopper or a first time visitor, completing the survey ensures your voice is heard and it might even lead to your next shopping trip being on Dollar General’s tab.
So the next time you shop, hold onto your receipt, visit DGCustomerFirst.com, and make your opinion count. Your feedback today could shape the Dollar General of tomorrow.
FAQs About DGCustomerFirst.com
- Question: Can I take the DGCustomerFirst survey by phone?
Answer: No, the survey is only available online at www.DGCustomerFirst.com. Phone participation is not supported.
- Question: How long do I have to complete the survey after shopping?
Answer: You must complete the survey within 7 days of your purchase, as the survey code expires after that.
- Question: Can Dollar General employees participate?
Answer: No, employees and their immediate family members are not eligible to participate in the survey or sweepstakes.
- Question: How are sweepstakes winners selected?
Answer: Winners are randomly selected from all eligible entries and notified via email or phone.
- Question: What can I win by completing the survey?
Answer: Participants can win $100 gift cards, receive discount coupons, and unlock exclusive app offers.
Related Tags